Translate your experience into a new career direction
Choose where you are coming from and see how your real experience could translate into the next role.
What these guides are — and aren't
Each guide is a map from real tasks you've already done to evidence a different field will recognise. It's not a promise that any background automatically qualifies you for a new role — it's a starting point for an honest CV, and a way to spot the gaps worth addressing.
Browse by where you're coming from
Choose the guide that matches your current field and where you'd like to move to — each one is built around a specific starting point and destination, not generic 'career change' advice.
Transitions covered
Currently featured: retail into administration, hospitality into customer service, and sales into customer success — each mapping specific tasks to the evidence a new field expects.
How the translation works
For example: handling a busy till queue while resolving customer issues translates into evidence of working under pressure and problem-solving — the guide shows you exactly how to phrase that for a new audience, without overselling it.
Go deeper on your skills
Use the transferable-skills guide to map more of your own experience in detail, then see role-specific CV examples for the direction you're heading in.
Turn the mapping into a CV
Once you've identified what transfers, tailor a CV directly for your target role, using only the evidence you've genuinely confirmed.
Translate customer, stock and shift responsibilities into evidence of organisation, accuracy and dependable support.
Translate guest service, problem solving and busy operations into evidence for a customer-support role.
Translate discovery, relationship and CRM experience while being honest about the post-sale evidence you still need.